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Testimonials


Customers are drawn to the heritage brand because of the size, health and presentation of the products. The creative, colourful signs and promotional products grab consumer’s attention and imagination. It’s nice to have branded products that live up to high quality standards so consumers are never left disappointed. Full, healthy plants and large diversity of varieties make heritage perennials a favourite amongst consumers.

Cara: Sunnyside Greenhouses Ltd., Calgary, AB

Valleybrook has great quality. Many customers look for the blue pots.

Jennifer: Terra Greenhouses, Milton, Waterdown, Burlington and Vaughan, ON

We LOVE Valleybrook for so many reasons, for their:

  • Interesting plant list with exciting new introductions
  • Excellent plant quality
  • Blue pots that set them apart
  • Fabulous support from the sales team for anything from courteous and timely communication
  • Spending time in our retail nursery during the busy spring season to chat with our customers and help us sell plants
  • Fun and innovative ideas that are relevant and timely
  • We also love their www.perennials.com website with such a vast database of perennials and their needs 
  • Their Excel spreadsheet Availability makes it so much easier to shop their availabilities and saves me time

Valleybrook is very committed to helping US be successful, and we think that is the ultimate in customer service!

Kate: Molbak’s Garden+Home, Woodinville, Washington

I can always rely on Valleybrook’s great customer service and excellent quality to add colour to my benches all throughout the season.

Madeleine Morrison: Sheridan Mississauga

We get the best service from our Valleybrook rep ! He goes out of his way to find us the ‘treasures’ keeps us up to date on all of Valleybrook’s newest brands and concepts.
 
I find it fascinating that at the end of the perennial selling season, there are very few blue pots sitting on our benches!

Thomas Hobbs: Southlands Nursery, Vancouver BC

You are always there when I need you! If you are not a part of Valleybrook programs you are missing the boat. Check them out, you won’t be disappointed.

Valerie Wylie: Glen Echo

In a time of increasing homogenization in the horticulture industry, Valleybrook is a standout for maintaining their integrity as a discerning perennial grower offering a wide selection of the best varieties of perennials, grasses, herbs, veggies and groundcovers for the contemporary  gardener. We are proud to be able to offer their excellent plants to our customers.

Alex LaVilla: Swanson’s Nursery, Seattle

Reliable delivery, great plants, easy to unload, very well received by our retail customers.

Joan: Peter Knippel Nursery, Gloucester, ON

I think Valleybrook’s perennials are consistently terrific, great uniformity, high quality and accurately described in the availabilities. We have very few problems with your plants and when we do, we never have to worry about it because we know you always stand behind your plants and fix the problem quickly and with no hassle. It’s a pleasure to deal Valleybrook and we look forward to another year. By the way, Valleybrook has the best looking staff too.

Angela: Bristol’s Garden Center, Victor, NY

The main reason I like dealing with Valleybrook Perennials is because the quality of product has been outstanding. As an independent retailer in a very competitive market we need to have product that is superior to the competition. I have dealt with other companies and no one has been able to compare in overall quality, service and selection. Anytime I have had a question about availability or certain perennials the staff has always been very helpful and honest in their responses. Valleybrook Perennials go out of their way to make sure you get the best service possible. I have never been disappointed.

Terry Hotner: Hotner’s Greenhouse and Garden Centre, Peterborough, Ontario

Although we sell all of Valleybrook plant sizes, my customers particularly like the 3.5″ pots that enable them to sample new and exciting cultivars. In these cash conscious times people are reluctant to spend large dollars on the current explosion of new plants. Letting customers mix plants in discounted flats gives them a chance to try the new cultivars without a lot of monetary risk.

Bob Johannes: Shrubs-n-Stuff, Bethel Park, PA

The company feels like a family. Large enough to operate but small enough to care. The sales staff seems to know what I want before I want it. Quality, there is nothing else comparable. I can always trust what is coming in is top notch material.

Tanya Olson: Royal City

All of us at Prospector’s Nursery love to see that Valleybrook Gardens truck roll into the parking area. We are like kids in a candy store; vying for our spot to be first to look at the plant material. Customers love the unique plant material as much as we do. Some will even wait for the Ag inspector to arrive so they can take their selected plant material straight off the truck. We can’t wait to see what is available for next year.

Cassie: Prospector’s Nursery, Nevada City, CA

We derive a good deal of satisfaction when dealing with Valleybrook. From our vantage point you have the benefits of great, well motivated staff coupled with first rate product. We hold you in the highest regard.

Carl Brooker: Brookwood Gardens, St. Catharines, Ontario

I think Valleybrook’s perennials are consistently terrific, great uniformity, high quality and accurately described in the availabilities. We have very few problems with your plants and when we do, we never have to worry about it because we know you always stand behind your plants and fix the problem quickly and with no hassle. It’s a pleasure to deal Valleybrook and we look forward to another year. By the way, Valleybrook has the best looking staff too.

Angela: Bristol’s Garden Center, Victor, NY

I have been buying from Valleybrook Gardens since 1989. I enjoy the new varieties and selection while the quality is always good. The Heritage picture tags are informative and useful when selling. Customer service has always been an invaluable source of information when selecting plant material.

Briar Howes: Buyer, Horticulturist & Designer – The Little Gardens Ltd., Parry Sound, ON

Dealing with Valleybrook is such a pleasure. From the person who answers the phone, the knowledgeable sales reps, to the shipping people and drivers, no hassles and paperwork always in order. And best of all, the beautiful plants make our job of selling them so much easier.

Thanks from Linda Zaharuk: Perennial Supervisor, New North Greenhouses, Sault Ste. Marie

Just a quick note to say THANKS SO MUCH for all that you do for us! We can’t tell you what a comfort it is to know that we have you guys on our team! Your “product readiness” indicator on the weekly availability makes purchasing so much easier! And your HOTLIST is a HUGE help as well! Far more valuable to us though, is the quality of your product. We fully trust that the product that you ship us meets every standard and then some! The selection and variety that you offer makes it easy to fulfill all of our customer requests. Your staff is always ready, willing and able to help every time we call. You’re all a pleasure to deal with! A special thanks to Tracy for all of her help throughout the year! What a GREAT resource that girl is! Thank you so much Tracy for coming out to do seminars at our store for us – our customers LOVED them! A great job done by ALL of you! Your team is outstanding – thank you for everything that you do for us!

Chris Hebel and Haidi Hamilton: York Nursery Ltd., Kitchener

We have dealt with Valleybrook since they arrived in Ontario and without issue; it is like dealing with a family run company. Who better to understand the needs of a niche family business than another ‘family’ business? It is comforting to talk to someone who is ready and willing to help with an open mind to whatever input is needed – be it the lives of plants or people. As we are in the business of caring for the lifestyles of others, it is vital our product quality be absolute. I never worry about mis-ships, inconsistent sizing or whether or not what I order is actually going to show up on time.

Tanya: Royal City Nursery, Guelph, ON